What a technical audit actually finds in your business
Most audits are a discovery call in a trench coat. Here's what a real one produces, and why we charge for it.
By Michele Sanna · Co-Founder & CPTO, SerSan
Why most audits are theatre
A discovery call in a trench coat. Thirty minutes of qualification questions and a deck full of "AI could help here" platitudes. That is not an audit. That is a sales process pretending to be a deliverable.
What we actually do
A senior engineer spends 2–6 business days inside the business. Read access to whatever exists — repos, dashboards, spreadsheets, the tools your team works in every day. Calendar time with the handful of people who actually run the work.
Scope varies with the question. A focused diagnostic looks at one workflow, one product problem or one system. A full audit takes in the architecture, the data, the tooling and how work actually gets delivered.
At the end you get a written document, as long as it needs to be. Never a slide deck.
What the report contains
- Executive summary written for whoever decides and whoever builds
- What's broken, ranked by business impact, not technical debt
- What's manual, with realistic time-savings estimates
- What AI can actually do inside your product, and what it can't, said honestly
- What we'd build first, scoped, sequenced, with rough effort estimates
- A 90-day roadmap if you wanted to start tomorrow
You keep it whether you hire us or not
The deliverable is yours. Hand it to your internal team, hand it to another vendor, or sit on it. The roadmap doesn't expire.
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